This website is operated by DesiChic-Malachite Traders LLC. Throughout the site, the terms “we”, “us” and “our” refer to DesiChic(Malachite Traders LLC)
Please read these terms and conditions and the other policies as they apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. By choosing to browse, use or transact on this site, you are accepting and agreeing to all the terms, conditions and policies mentioned here. Neither you should violate services, any law and copyright laws nor should you use our products for any illegal activities.
Adapt to the technical requirements for networking. You should know that during network transmission, credit card information gets encrypted.
We don’t restrict the sale of our product to any geographical location, but we can limit the quantity of the products and services offered.
Products And Specifications:
1. We may introduce a new product or discontinue an existing product at any time without any obligation to disclose or inform any third party.
2. We try to offer a clear and elaborate description of our products in terms of fabric, colour, size guide and style for clarity and ease of shopping.
3. Our product images attempt to give you a reasonably close preview of the actual product.
4. The settings and the quality of the display on your phone-screen or computer’s monitor could affect the look/appearance of the colour, sheen, and appearance of fabric. We bear no responsibility for such discrepancies, caused unintentionally.
5. For the ease of search and access, the outfits are categorised by styles and colours. However, colours and style names are perceived differently by different people. Some fancy colour names may be used to add an element of beauty and attraction to the description, not to misguide or mislead. There is a degree of generalisation of colours, to facilitate the search function on the website.
6. Our products are procured from carefully vetted manufacturers/suppliers across India. The product specifications we share, especially about type and fabric, are given by the manufacturers. We personally do not carry the expertise or wherewithal to confirm these attributes.
Product Care: Kindly refer to the Fabric Care guide on the website. We source ready pieces as well as curate our own collection. While sourcing ready products utmost importance is given to the best quality fabric and print products. Despite our care a certain number of discrepancies are anticipated.
Errors On Website:
1. We try to put accurate descriptions, prices, discounts, delivery terms or other information on our site. In the rare case of an error or omission, we will do the needful to correct it as soon as we notice. We reserve the right to decide the course of correction without any obligation.
2. This in rare cases may involve, correction, edition, deletion of a product/product attribute on a website and/or cancellation of an order, in which case the order value received will be refunded with no further obligation.
Failure To Process an Order:
In a rare case, if a product is found to be out of stock, or is found damaged on internal inspection before shipping, and if we are unable to process the order, the order will be cancelled, and a refund will be processed.
If for confidentiality reasons, the cause of order cancellation cannot be disclosed to the customer, we reserve the right to not share that information. However, the refund will be made, and customers will be kept informed throughout the process and progress, if the order is cancelled by us.
Promotions And Discounts:
Discounts and promotional sales are at our sole discretion. We may start, withdraw, or discontinue a promotion at any time, even before the expiry of the declared period without any obligation, or extend beyond the declared timeframe. We reserve the right to offer discount and discontinue discount without any obligation to any user of the site, or present or past customers.
User Comments, Feedback and other Submissions
We don’t respond to any comment or give opinion or make claims of the payment under any obligation. You should not use a fake email id or mislead us. You should not abuse or use illegal or obscene means for any service provided by us.
Personal Information
The personal information submitted by the customer is under the care of the privacy policy.
We try to respond to emails or WhatsApp messages instantly. However, due to time differences between regions, we request you to bear with us if we respond at the start of the following day.
Copyright:
The information and images on this site are the property of DesiChic- Malachite Traders LLC and copying, reproducing, editing, or using this information or images without our written consent is prohibited and will lead to legal consequences.
Legal Jurisdiction:
The company Malachite Traders LLC is formed and registered in the UAE and for all legal purposes, the UAE laws will be applicable. A dispute will be subject to jurisdiction of the laws of UAE.
